Software

Ask something
Discussion Locked

Problem saving Word files

0 helpful
3 replies

by trussell

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Weird problem: When saving a file in Word to one of our servers Word will lock. The file does not get saved and you must terminate Word. If you save the file locally or to any other server this does not happen. This is only happening on 3 computers running Word. It was happening on one, a file was givin to another user and then they got the problem and it started happening on a 3rd computer I used for testing. Virus? No they have been scanned with two different virus scanner. I am at a loss. It is like something in some of the Word documents "infects" Word. Help please.

3 replies

by trussell

Might have it solved, I noticed it did not happen on a system that had Office 2000 SP-3 installed. I installed SP-3 on my test system and it still had the problem. I had no however replaced normal.dot. I did that today from the system that had SP-3 when I tested it. After coping the file I no longer had the problem. Thanks for suggesting the normal.dot.

This discussion is closed to new replies.