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Problem when using binders

By evileyejoe ·
I have a client that has Windows 98 and Office 2000. She has been getting quite a lot of invalid page faults from Office products lately and this is the latest one. This one occured while she was working with an Excel document in Binders. I have asked her for more information and I will post that when I get it. EXCEL caused an invalid page fault in module EXCEL.EXE at 017f:3003610e.

What could the root of these faults be? I've ran a diagnostic on the system and the memory but it comes back fine... I've removed office and reinstalled it, I've installed Windows 98 over itself to replace the files but these things still pop up. I may end up just putting Windows 2000 on the computer but I sure would like to know what is causing this.... I'm just one of those people I guess.

Thanks for any help!!

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Problem when using binders

by Dreamboat In reply to Problem when using binder ...

Joe: Please make sure this PC is *clean*:

http://www.thewordexpert.com/cleanyourpc.htm

Also, a HUGE beware here: Office XP does NOT support Binder. You can open the files, but then you must extract them from the binder. They've done away withit. Encourage your users to find alternatives, like using Winzip to store multiple project files.

~Dreamboat

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Problem when using binders

by evileyejoe In reply to Problem when using binder ...

Already done that. thanks though.

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Problem when using binders

by dennis.irvine In reply to Problem when using binder ...

Win98 is inherently unstable. Especially when using a newer office version. I would upgrade to windows 2000. Also, Microsoft is no longer supporting Binder so I would find a alternative method. You can start a blank word document and Insert yourexcel files into the word document. We are currently in the process of moving away from Binder for this reason.

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Problem when using binders

by evileyejoe In reply to Problem when using binder ...

Thanks... I've already started the upgrade to Windows 2000 since no one has offered a solution for 98.

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Problem when using binders

by evileyejoe In reply to Problem when using binder ...

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