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Problem with Acronis True Image 9

By artzelda ·
I am having a problem using True Image 9 booting from the boot CD. I contacted Acronis support and so far have received alot of advice as to what to do but no solution to the problem.
My problem is that when I boot using the True Image Boot CD, it only boots to the window that asks me to choose whether I want to continue to boot to the 'full' driver boot or a 'safe' driver boot. The safe driver boot does not load all the drivers. I can get a complete boot to the True Image restore window using the 'safe' boot method but when I choose the 'full' boot method the computer hangs with a message stating "Acronis True Image loading, please wait". Well I can wait till **** freezes over because the system never completes the boot in the 'full' boot selection.

I have made new boot CD's and same thing happens. Can anyone provide information how to correct this issue. I have given up on Acronis. I am running Windows XP Professional

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by cmiller5400 In reply to Problem with Acronis True ...

What is your system configuration, it sounds like the Linux shell is missing some drivers, or incompatible ones.

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by Espionage In reply to Problem with Acronis True ...

Well, I've been using True Image too, but didn't have such problem.
When I need some help, first I check their official forum [http://wilderssecurity.com/forumdisplay.php?s=7cabafce6af7b47ef72ba4d5f9af3e4c&f=65]. I'm sure they'll find the solution!

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problem with acrois true image 9.0

by raghuvansiboy In reply to Problem with Acronis True ...

dear,
Your PC Ram Is not working Properley,
Change With New One And Use USB mouse
to detect it in Full Version of Acronis Bott mode. After changing RAM The Full mode will get executed o Acronis True Image then check that USB mouse is working properly. If it is working properley than Full and safe version is working correctly.

From Ravi

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