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Problem with Adobe Reader

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by stuart

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On a win XP pro client Adobe 5.05 is installed. When you try and open a pdf the process starts but does not complete, the program hangs and shuts down displaying an "error report will be sent" screen. I disabled display pdf in browser and the same thing happens although on 1 occasion Adobe managed to open a pdf and another error message "a drawing error occured" was displayed.I have removed Adobe and reinstalled but the same errors occur.

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by glyall

I hope you are talking about Adobe's Acrobat Reader, if so you need to go to Adobe's web site and download the new version 6.0. This should solve your problem.
Note after updating Internet Explorer 6.0 SP1 on Windows XP Pro/Home PC's I had to re-install Acrobat Reader.
If you have Adobe Acrobat 5.+ on the PC and try to open a pdf file on the PC the Reader does not open, Acrobe does. To open a pdf file with Reader you have to open Reader than the file.

I hope this helps.

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