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Problem with Belkin Omniview and mouse

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by shanghai sam

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Two of our NT 4 servers on different sites will not recognise the mouse attached to them through Omniview. However, they will still recognise a mouse attached directly to them. On one site the mouse stopped working after installing the internet explorer security roll up. I don't when the connection failed on the other machine. I suspect that people will suggest I get a firmware upgrade from Belkin and I have contacted them also. However, I wonder if anyone can shed any light on this problem andalso will reinstalling SP6a and subsequent updates resolve this? Thanks Debbie

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by curlergirl

Does it work at all, or is there no mouse even after rebooting? Have you made sure that the Omniview is set to the proper bank/channel for the server while it is being rebooted? The most common cause of losing mouse and/or keyboard control on a server is that the server is rebooted without having the Omniview focused to that server. However, I have had the same problem on a couple of servers (both NT and Win2K) with an older Omniview, and frankly haven't found a solution. It works for a while and then for whatever reason we will lose the mouse and can't get it back until we reboot. Another idea is to switch the type of mouse - if you have been using a serial mouse, use a mouse port one or vice versa, and see if that helps. I don't think that reinstalling the SP will help - but it's always worth a try. . .

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