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Problem with Belkin Omniview and mouse

By Shanghai Sam ·
Two of our NT 4 servers on different sites will not recognise the mouse attached to them through Omniview. However, they will still recognise a mouse attached directly to them. On one site the mouse stopped working after installing the internet explorer security roll up. I don't when the connection failed on the other machine. I suspect that people will suggest I get a firmware upgrade from Belkin and I have contacted them also. However, I wonder if anyone can shed any light on this problem andalso will reinstalling SP6a and subsequent updates resolve this? Thanks Debbie

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Problem with Belkin Omniview and mouse

by curlergirl In reply to Problem with Belkin Omniv ...

Does it work at all, or is there no mouse even after rebooting? Have you made sure that the Omniview is set to the proper bank/channel for the server while it is being rebooted? The most common cause of losing mouse and/or keyboard control on a server is that the server is rebooted without having the Omniview focused to that server. However, I have had the same problem on a couple of servers (both NT and Win2K) with an older Omniview, and frankly haven't found a solution. It works for a while and then for whatever reason we will lose the mouse and can't get it back until we reboot. Another idea is to switch the type of mouse - if you have been using a serial mouse, use a mouse port one or vice versa, and see if that helps. I don't think that reinstalling the SP will help - but it's always worth a try. . .

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