Software

Ask something
Discussion Locked

Problem with deleted item folder

0 helpful
3 replies

by gary davis

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a user who cannot view items in her deleted items folder. If she right clicks and deletes then the item is viewable in the deleted items folder, but if she uses the button on the taskbar or just hits delete the item is not viewable by her. If I open her mailbox in the Admin mailbox I can see her deleted items. There are no rules on the client pc and I have tried reinstalling outlook as well.

Please help!!!!

3 replies

by alpha-male

If it isn't already present, go under view and display her advanced toolbar. Then make sure her current view is set to display "Messages".

I have seen this set to "Unread Messages" or other options and trip people up.

If that isn't the problem, let me know and I'll try to help further.

Good luck!

This discussion is closed to new replies.