General discussion

Locked

Problem with deleted item folder

By Gary Davis ·
I have a user who cannot view items in her deleted items folder. If she right clicks and deletes then the item is viewable in the deleted items folder, but if she uses the button on the taskbar or just hits delete the item is not viewable by her. If I open her mailbox in the Admin mailbox I can see her deleted items. There are no rules on the client pc and I have tried reinstalling outlook as well.

Please help!!!!

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

Problem with deleted item folder

by Alpha-Male In reply to Problem with deleted item ...

If it isn't already present, go under view and display her advanced toolbar. Then make sure her current view is set to display "Messages".

I have seen this set to "Unread Messages" or other options and trip people up.

If that isn't the problem, let me know and I'll try to help further.

Good luck!

Collapse -

Problem with deleted item folder

by Gary Davis In reply to Problem with deleted item ...

Thanks very much!!

Collapse -

Problem with deleted item folder

by Gary Davis In reply to Problem with deleted item ...

This question was closed by the author

Back to Software Forum
3 total posts (Page 1 of 1)  

Related Discussions

Related Forums