Problem with Internet Explorer and NTLM cached credentials... - TechRepublic
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March 13, 2009 at 05:54 AM
blizzytemp

Problem with Internet Explorer and NTLM cached credentials…

by blizzytemp . Updated 17 years, 3 months ago

We have workstations connected to a domain and every month users are prompted to change their password. For some reason a small number of users cannot log into the intranet sites after they change their password. Normally, a box will come up and ask them to enter their new credentials.

I tried IE/Tools delete all offline files, passwords, forms, etc and nothing helped so far. The one thing we did was to recreate their entire user profile which is a real pain and this only solve the problem for 1 month.

I had the user use runas to launch an internet explorer session and they where able to access the intranet zones with no problem.

Is anybody experiencing similar issues?? How can I make the login box come up again?? I was unable to find any solution online..

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