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Problem with Outlook--"Not Responding"

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by jeb616

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I am using Office 2000 and the Outlook program was running just great. Now when I click on the icon to open it, the Outlook window comes up and then just sits there...nothing happens. When I use cntl/alt/delete, I find that "Outlook Not Responding". I have uninstalled Office 2000 and reinstalled it. Same problem occurs. Any suggestions?

2 replies

by rapidad

That behavior is caused by the mail server (listed in your outlook accounts, i.e. usilms12) being down or swamped. It is usually a temporary problem, especially if you are on a corporate wan/lan with a (or several) mailservers. If you can access theaccounts and get the name of you mail server, go to a dos prompt and ping that name. If it comes back with a connection, and it still wont connect then we will look elsewhere........remember long timeouts are generally caused by network problems andthat is why cntrl/alt/dele doesnt seem to work.

by jeb616

To better explain the situation, the start up process for Outlook never completes. The "Office 2000 Outlook" registration display never goes away. The Outlook email window appears behind the display as a normal startup, but then it locks up. Any suggestions?

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