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Problems with your site

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by shanghai sam

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am sending this via Q&A area because the Contact Us section of your site appears to have no way of sending you email. I have been trying to update my TechRepublic details on your database and the updates keep getting rejected. Database error of somekind occurs.
I wish to order one of your books but I am unable to do so without updating my details.

The details I wish to update are:
Company Name: Computer Troubleshooters - Wyong
Telephone: 612 43402274
FAX: 612 43405974
Also, I keep trying to set the STATE field to "Other" because it is a mandatory field and obviously that is the only possible selection for persons outside USA.

Please have someone correct the operation of your website and have sensible error checking that allows for all variations, not just for people in USA.

Your website is letting a good service down...

2 replies

by sl-campbell

I'm not from TechRepublic but want to give you the e-mail address to where you can send your problem to and voice your opinions:

webmaster@techrepublic.com

I am not sure if they will notice your inquire via this Technical Q&A forum.....

Also, make sure your browser is compatable and up-to-date. I also had all sorts of problems until I updated to IE 6.

There are still tons of problems with this site, which defeat the purpose of it, such as searching past open or closed questions, andI myself have decided to be patient a little while longer, but if something doesn't change by mid spring, then I will leave this forum until maybe some day in the future when they are able to get their act together....

by kernow_boy

Try using My Techrepublic next to log out and help on the top right hand side of the page. And then press the update link under your account information

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