Process and Technology - Consulting

Our company has several large packaged software selections and implementations throughout each FY.
I've encountered a growing number of businesses working with process consulting groups. It appears there is more to this and I wanted to know if anyone has worked with groups that focus on collaboration and information as their value-add? One of the names that keeps coming up is QuantumDG. Does anyone have feedback on this company? They are referred to as a good alternative to other firms and I'm looking for any information.

ITexec