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Profile sychronization access denied

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by duncan pope

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I have run into a problem with our Windows 2000 network, running XP Pro clients. I have two users who try to log in from their home machines, and they get the following error msg. 'Errors occured whil windows was sychronizing your data: offline file [\\domainserver\users on domainserver]: unable to merge offline changes on [\\domainserver\users] Access Denied'. This doesn't happen when logging in on other machines. There is also an error msg that refers to 'windows has detectec caching for offline files is turned on'. I have checked security policies and file access permissions for the users and nothing seems wrong. Any ideas about a solution?

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by duncan pope

Yes, we are using AD. I have successfully logged on with the user's login on another machine, and sync is successful. It is only on two PC's that this issue occurs, and they have both had ACT! crash. I am not sure, but maybe that has some bearing on it. All other network resources are available to the user when they log on the machine in question, just the profile sync doesn't work. I am pretty much stumped.
Let me know if you have any ideas. Thanks, Duncan

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