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Pure virtual function called

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by naleen

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Everytime I start typing in word it pops up a white screen saying Winword causes errors and then it shut down. I've reinstalled, worked for a while, and then when I went to the Tools - Options - Print tab, it popped up the following error -> Pure virtual function called -HPBF0410.drv . And then after that if you open word and start typing the white popup box appear, saying Winword is causing errors, click ignore or save as another file. Even if you click ignore, the next error box, is Program has performed illegal operation...

What can I do??

3 replies

by coopachi

I had a similar thing happen to me after I installed a new HP color laser jet printer in my office. Your error message sounds similar. This is what I found. Check the sub dir you are starting in. Our Business manager already had several docs and template form in the sub dir in question. Anything above (or in a completely different sub dir) the sub dir in question would print just fine. I found that there was a leading space in the dir name. Very hard to detect. It caused problems w/ Word, but only in that particular sub dir. Our old HP laser 4 didn't care, but for some reason the new color laser did.

Hope this helps.

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