We recently purchased three computers that have XP preinstalled on them. I have install QuarkXPress 4 and updated it to 4.11 using the 4.11 updater and the 4.11 fixit update. I also have the PDF filter installed on the computers as well.
Here is my problem. Sometimes when we open up a document that was created in Quark running on Win2K, quark QPFs. I get an error screesn telling that Quark had an unexpected error. Would you like to send a error report to Microsoft? But if I open it on aWin2k computer, it works fine. It doesn’t happen on all of the files that were created under Win2k, but it is to the point where it is not only anoying, but is slowly down the departments productivity.
I have search the net for over 3 hrs. looking for clues. Now I’m just hoping to find someone else who has the problem. I tried disabling the xtensions with no luck. I have also tried to opening the file on a Win2k computer, and copying and pasting everything onto a new document. Still thesame thing happens.
I’m out of ideas and I need help ASAP. If you have had problems seemilar to this in anyway, I open for suggestions. We do not have any Win9x computers or I would try to open the files that we are having problems with on a 9xbox.
Any thoughs would be appreciated!!!
Thank you,
Matt