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  • #2294060

    quick books and internet

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    by xmutant5 ·

    hey,
    my dad has quick books 2k basic and windows xp pro with all the newest patches. he turns on quick books and he gets all these run time errors and i went into the internet options and deactivated display all script errors and inactivated debugg all srcipt errors. i uninstalled and reinstalled quickbooks and internet explorer (i think)

    I NEED HELP!!!! if u could help thank u

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    Replies
    • #2692836

      Reply To: quick books and internet

      by sgt_shultz ·

      In reply to quick books and internet

      he has a virus. give us some of the error messages and we can help you figure out which one. or get him updated with latest virus defs, have him turn of system restore then do full system virus scan. System Restore is tab under System Properties

      • #2691896

        Reply To: quick books and internet

        by xmutant5 ·

        In reply to Reply To: quick books and internet

        an error has occured on the scrpit of this page
        line 33
        char 2
        error dll for class was not found
        code 0
        url file://\\COMP1\QuickBooks Basic\Components\Pages\CompPage.qpg

        would you like to continue to view this page
        yes or no

        then there are different ver. of this after i say yes or no

    • #2691442

      Reply To: quick books and internet

      by emkay_mm ·

      In reply to quick books and internet

      hey if u could gimme the error message si can give you exact solutions that u wud have to pay for

      • #2691897

        Reply To: quick books and internet

        by xmutant5 ·

        In reply to Reply To: quick books and internet

        an error has occured on the scrpit of this page
        line 33
        char 2
        error dll for class was not found
        code 0
        url file://\\COMP1\QuickBooks Basic\Components\Pages\CompPage.qpg

        would you like to continue to view this page
        yes or no

        then there are different ver. of this after i say yes or no

    • #3352530

      Reply To: quick books and internet

      by aaronov ·

      In reply to quick books and internet

      Hey I’m having the same problem with my QuickBooks Pro 2004

      let me know if you found a solution

      • #3352529

        Reply To: quick books and internet

        by aaronov ·

        In reply to Reply To: quick books and internet

        i already did full system scan spybot and NAV
        i’m running Win 2000, with all the latest patches
        still same problem

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