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re; installation of trapapp

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by lmulholland

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I didn't realized that I needed the cd-rom which I don't have and now I can't get the installation box out of my screen nor could I shut down my computer. What should I do?

2 replies

by rob miners

right-click an empty space on the taskbar, and then click Task Manager
Look for the tray app or any reference to HP and select End Task

Go to HP's support web site

http://h10025.www1.hp.com/ewfrf/wc/siteHome

and download the latest drivers and imaging software for your product.

Then uninstall your HP software, reboot, and reinstall it using the files you downloaded.

Let us know how you get on

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