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receiving an ndr on employee removed from exchange

By Daxter ·
Hi- we are receiving the following: The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.

this user was removed from our system. when a user in the office sends an invite to the all staff we will receive the above NDR. we are on win2k and exchange 2k and will be moving to 2003 and moving from a domain structure of a root with 2 child to a flat domain -collapsing into the root. anyone have any ideas?

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Have they really been removed?

by kenton_smith In reply to receiving an ndr on emplo ...

We often find that we have to remove a user manually from all distribution lists even after disabling their account. Have you checked to make sure that the user has been removed from all groups?


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tell the sender

by CG IT In reply to receiving an ndr on emplo ...

to remove the users address from their address book.

if a bad email address is encountered, Exchange will generate a non delivery report and send it to the sender notifing them that there is no such email account. This includes internal emails as well as external emails.

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Check individual distribution lists too

by Juanita Marquez In reply to receiving an ndr on emplo ...

If you are having this problem with individual users, don't forget to remind them to change their own group lists as well.

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Have users clean up their frequent contacts list

by Why Me Worry? In reply to receiving an ndr on emplo ...

I've seen this problem to with replies to existing messages and emails to distribution lists that are cached in the user's frequent contacts list. The frequent contacts lists does not keep in sync with the global address list, thus maintaning invalid entries for non-existent users that have long been removed from the mail store.

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This worked for me!

by tsengphirom In reply to receiving an ndr on emplo ...

I did the Resolution 1 through Outlook before I did the 2nd hack. Res 1 seemed to have done it. I basically added myself as a delegate (there were NO delegates listed), saved, exit outlook, re-enter outlook, remove myself as a delegate & save & test.

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