Software

General discussion

Gravatar
Locked

Receiving of email attachment

By KittyM ·
I colleague sent me an attachment via email and I did not receive it, I just receive the message. He is using Outlook 98 while I am using Outlook Express. He also sent the attachment to another colleague who received the file but it lost its original form in that she cannot open the Word document. She is using webmail program. Are idea why this is happening?

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
Thread display: Collapse - | Expand +

All Comments

gravatar
Collapse -

by sachin In reply to Receiving of email attach ...

If you are using Win XP

If you are using Outlook Express 6 on Windows XP and cannot receive attachments, the virus protection feature may need to be adjusted. Open Outlook Express, click Tools on the menu then select Options. Click the Security tab and uncheck the "do not allow" box. You will not be able to open the current attachments you have, but this will allow you to open any new attachments you receive. Refer to http://support.microsoft.com/default.aspx?scid=KB;EN-US;q2**387 for information.

gravatar
Collapse -

by KittyM In reply to

Poster rated this answer.

gravatar
Collapse -

by KittyM In reply to Receiving of email attach ...

This question was closed by the author

Back to Software Forum
3 total posts (Page 1 of 1)  

Start or search

Related Discussions

Related Forums