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recipient name is not recognized

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3 replies

by choy.waigiat

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I'm using Outlook 2000 to send a mail to a person and I received an undeliverable mail from the system administrator. It states:

The recipient could not be reached:
elaine.ho@st.com
The recipient name is not recognized.

I send a mail using Yahoo mail and it seems fine, I did not receive any undeliverable mail.

Is this problem on my side or on receiver side?

thanks and regards,

3 replies

by lumberjack

a couple of things spring to mind

1) copy the address you use in yahoo to outlook, this will ensure there is no spurious characters or misspelling/typing on the address you are using in outlook.

2) the recipients mail system may have your outlook address on a filter and not allowing delivery - little you can do except call the recipient and get them to find out.

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