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recipient name is not recognized

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3 replies

by choy.waigiat

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I send a email to someone and receive a undeliverable message "The recipient name is not recognized, User Unknown".

Any advise,

thanks and regards,

3 replies

by thechas

1. Triple check the email address. Any wrong or missing characters will cause the mail to not go where you sent it.

2. Check with the recipient. Many mail servers now have SPAM filters that require your sent from address to be in the recipients address book before it will allow your message in.

3. The mail server may have been down when you sent the message.

Chas

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