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recurring appointment error message in outlook 2003

By heatherv ·
I'm trying to open a recurring appointment and an error message opens up and it wont let me open the appointment.
Error Message:
cannot read one instance of this recurring appointment. close any open appointments and try again, or recreate the appointment.
click OK.
error message:
can't open this item. the operation failed.

I dont have any other appointments open when i get this message? it makes no sense...
please help.
thanks,
Heather

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Using Exchange?

by Dedlbug In reply to recurring appointment err ...

If you are using Exchange, try turning on Cached Mode. (maybe check with the Exchange Administrator first then) Open Outlook, "Tools" - "Accounts" - "View or Change Existing Accounts". Check to see if you account is Microsoft Exchange. If so, click "Change". You should see the Server name and Username fields. Notice the "Cached Mode" check box. If it is not checked, check it and Apply changes. Restart Outlook and see if that helps.

Otherwise, there could be an add-on that is not working properly that would need to be disabled or maybe the form cache needs to be cleared. First let's see if this is Exchange.

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