Red X when viewing images/logos in Signature/Emails - outlook

By mibarra ·

I have a user who is seeing red X's when he is viewing images or a logo in a signature in outlook. This has something to do with security in outlook? Can anyone help me resolve this for my user? Please let me know. I will google too. Thank you in advanced for your help

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Open Outlook then go into the

by OH Smeg In reply to Red X when viewing images ...

Tools, Options, Security and untick Block Images.


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by Jacky Howe In reply to Red X when viewing images ...

The temp folder could be corrupt. Depending on your version use this as a guide.
Click on Start, Run and type in <b>regedt32</b> and press Enter.
Navigate to this path: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security. It contains a key called <b>OutlookSecureTempFolder</b>
Right click on the Key and select export and save it. This is a backup in case something goes wrong. Delete the key!
Open Outlook
On the File Menu select Tools, Options, Security and select <i>Change Automatic Download Settings</i> then uncheck <i>Don't download pictures or other content automatically in HTML e-mail</i>
< edit to add a bit >

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