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by madroxxx
When I opened one I checked other shops in the area to get thier rates then went lower. I also went to the local compusa where they have thier outrageous prices posted on a sign and got thier rates. $80 to install a stick of RAM? I then posted a compare our price sign in my store showing compusa's price and our price.
One thing to consider is setting a diagnostic fee(mines $25) that can be applied to the price if they decide to have the work done.
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