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Replying under OWA-Exch5.5 fails

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by barryvg

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Using OWA with Exch 5.5SP4, users experience no response when attempting to reply or reply to all. No error messages given. No obvious article in MS knowledgebase. Anyone have similar issues or can lead to a description/cause/resolution.

4 replies

by ross.laing

Any problems I have had with OWA usually stems from using an older version of IE. Anything less than IE5.5 SP2 seems to have problems. other things dont seem to work like attaching files, same fault, nothing happens. Try installing IE 5.5 SP2 or IE 6 SP1

by barryvg

Exch5.5 is running IE6 with all service packs. Exchange also is running service pack 4. All the hotfixes have been applied. But the issue initiated from a user who also uses AOL. When accessing OWA through AOL, was when replying to one or all when the issue occurred. The user had to indicate to AOL that OWA was not a popup screen. Once done, then no more issues when replying in OWA. Great suggestions though, you get the points.

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