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by robert.skermer

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New Technology or Service Delivery? What is the best way to manage the conflict?

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by opatzg9

Either way you're throwing money at a problem, the question is how much control do you want?

by robert.skermer

From a service providers perspective, how should you strike a balance between implementing new technological solutions and delivering a service that meets a business requirement.

What should be taken into consideration when looking at new technological solutions?

Should technology be given precidence over service delivery?

How do the two compare?

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