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Retrieving of mails

By oguntundeb ·
A user got her mailbox deleted alongside her username on the Active Directory.It was later recreated but discovered that after reconfiguring her MS outlook 2003, she has lost all her previous mails which must have been deleted. Please, how do i retrieve it for her?

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by gpartridge In reply to Retrieving of mails

Do you have any backups? If you are using an exchange agent for Arcserve or Backup Exec then you can retrieve the information from the Brick Level backup of Exchange.

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by BFilmFan In reply to Retrieving of mails

Does the user store the mail on her PC?

What version of Exchange are you using?

If not Exchange, what is your mail server running on?

The correct answer could vary based on a large number of tiny details.

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by dotzs In reply to Retrieving of mails

Maybe you can try to make use of recovery software to retrieve the emails back.
First find the location of where the folder located. And findout whether its still occupied any spaces or not.

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