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Right Clicking Attachment Gets Dr Watson

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by stefburn

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I have a user who is using Windows NT, who recently upgraded from Outlook 97 to Outlook 2000. Now when he receives an e-mail message that has an attachment, he right-click the message, and then points to View Attachments on the shortcut menu, once he tries to view the attachment he receives a generic Dr. Watson error in Outlook.exe. I have uninstalled and re-installed Outlook three times.

5 replies

by jeffryg

When you re-installed outlook 2000 did you re0install all of the 2000 applications? I would recommend this. 2000 also has a repair function in the help drop down window.

by estebandelatorre

The attach extension may be linked to an invalid program to open that extension (or to the dr Watson itself).
Also, re-install your last service pack with oultook 2000 instaled.

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