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rules wizard problem using Outlook 2002

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3 replies

by mjackson

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For some reason, I am no longer to access the Rules Wizard. Error message say's: "The command is not available. See the program documentation about how to use this extension."

3 replies

by rob.wilcox1

It's probable that some of your user data in the registry is corrupt in some way or damaged. The best way to clear things up is to do the following :

1. Start Outlook
2. Click the Help menu, then choose Detect and Repair.
3. When asked select the "Discard my custom settings and restore the default", and click Start.

Hope that helps,

Regards,
Rob

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