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April 1, 2003 at 05:39 PM
stella29

safe mode access in xp – nothing works!

by stella29 . Updated 23 years, 5 months ago

A friend had just gone online using broadband – with NO virus checker & NO firewall (aargh!). He phoned, saying his home page had been hijacked by a porn site, and he had suddenly become worried (!). So I went round, managed to delete (through Add/Remove Progs) stuff that was hijacking home page (also checked Internet options). He’s using XP Pro. Then I downloaded Sygate personal firewall, then small anti-virus prog from Major Geeks. He wanted Kazaa as well, so got only version I could find (2.1). Then went to Trend pccillin & downloaded trial version, because it’s always been fine as far as I’ve found. HELP! Rebooted. Got to WinXP start page, desktop appeared, Kazaa appeared in Systray (even tho I’d set it not to be launched at startup),pccillin flash screen appeared, then hourglass symbol. Splash screen went down to taskbar. Hourglass over task bar, won’t let me access anything at all, anywhere. Cntrl/alt/del won’t work. Can’t access safe mode booting up – tried F8, F5, Esc, Del. He hasn’t got XP disk cos already installed when he bought pc. I feel so embarrassed. Any advice, pls?
Someone said to me last night that maybe kazaa.exe had seated itself in startup – but I can’t get there.

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