Software

Point value changed by question poster.

F8 should put you into the 'safe' mode but you have to get the timing exactly right, just after if has finished the system boot checks and just as it starts to load Windows. To early and ti is not recognised, too late at it is ignored. Sometimes it takes a few tries to get the timing right on some machines.


Once you can get into the system you will need to adjust registry settings to disable the Kazaa virus (hey it acts like one so I call it as it is).

First option would be to run the system restore with a date prior to his initial problem.

Next choice is to run 'REGEDIT' from the 'Start' >> 'Run'. Then to go through the various registries looking in the entries for HKEY_Local Machine, HKEY_Current User, HKEY_Users. In each one there is an entry under 'Software' >> 'Microsoft' >> 'Windows' >> 'Current Version' >> 'Run' Some will also have on called 'Run Once'; check all those with 'Run' in their title at thast point. Delete the Kazaa entries and anything else you feel should be deleted.

If you cant get into 'Safe' mode then you will need to see who sold him the PC for the software discs, suggest you do this anyway as they should have supplied them.

BTW Win XP Pro has a reasonably good built in firewall via 'Control Panle' >> 'Network Connections' >> the connection that he uses for the Internet whatever its name >> then double click on it, activate the 'Properties' button; open the 'Advanced' Tab, then 'tick' the 'Internet Connection Firewall'

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Realised keyboard switched off in bios. Eventually got to safe mode where I could access keys adn finally managed command prompt in Safe! Yaay!!!! Did %systemroot%\system32\restore\rstrui.exe \Enter and hey! system restore point. Glory be! Why do stupid PC sellers deactivate keyboard for BIOS? Hey, person who answered, will gladly give u 300 points - at least u tried!