General discussion

  • Creator
    Topic
  • #3968127

    Samsung Galaxy S21 5G won’t scan QR codes in camera app

    by stench.assigns0j ·

    Hi

    I’ve looked online for information about this but none of the suggestions are working.

    In the camera app settings, I have made sure that “Scan QR Codes” is turned on.

    Some online suggestions say to click on the “Bixby Vision” on the camera, but I don’t have that option.

    There is a bixby vision app that I can get to, but it will only look for similar images. It doesn’t scan the QR code.

    This is a company phone so I can’t download a separate QR scanner.

You are posting a reply to: Samsung Galaxy S21 5G won’t scan QR codes in camera app

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our Community FAQs for details. All submitted content is subject to our Terms of Use.

All Comments

  • Author
    Replies
    • #3968133

      Re: company phone

      by kees_b ·

      In reply to Samsung Galaxy S21 5G won’t scan QR codes in camera app

      So you go and ask the company helpdesk. That’s what they are for.

    • #3968205

      Since this is for your company.

      by rproffitt ·

      In reply to Samsung Galaxy S21 5G won’t scan QR codes in camera app

      Back to the company to either fix or replace the phone. Strange that the company would not test QR since it’s part of your job.

    • #3968245

      Reply To: Samsung Galaxy S21 5G won’t scan QR codes in camera app

      by birdmantd ·

      In reply to Samsung Galaxy S21 5G won’t scan QR codes in camera app

      I use the same phone as you do. Try going to your settings menu. Go to the camera settings. Go to Scan QR codes. There should be an on/off button to the right of that menu. If it is blue, it is on and if white it is off. If white, press on that selector to turn it on. Hope that helps. If it does, there is no need to download another application.

      • This reply was modified 1 month, 4 weeks ago by birdmantd.
Viewing 2 reply threads