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Script pg error installing Antivirus

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by bsitx

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We lost our Windows Operating system - when we got our computer back we had to install all software. We have tried to install Norton Antivirus 2002 pro (by the way we are running Windows 98) but we cannot complete the install due to the following message: "Error has occured inthe script on this page line 30 Char 2 Errowr unspecified Code 0"
RRL Resi/C:\program%20 files\Norton%20 Antivirus\CFGWIZ.exe/ctgwiz roadmap.htm.

Is there anyway to correct this to finish the install? We cannot getour live updates.
Thanks,

1 reply

by slyde phaeder

You must troubleshoot this problem with tools and procedures available from Symantec, where various IE Script error messages are addressed. You can start at http://www.symantec.com/techsupp/nav/nav_2002_info_solve_install.html. You will probably have to delete settings.liveupdate, uninstall NAV from the control panel, use rnav.exe (after symclean.exe if NAV was installed with SystemWorks), re-install, and update; and you may also need to update your Internet Explorer. If installing on a multi-boot system, each OS installation should have it's own NAV program directory.

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