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Send web page by e-mail

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We are trying to send a web page by E-mail. However, when this task is performed the e-mail msg is not a viewable page or a link, displays as an html icon. What changes need to be made to the workstation in order to view as a page? Internet Explorer 5.5 and Outlook 2000. Message format for outgoing mail is set to HTML.

12 replies

by eversgec

Thanks. Although, cut and paste will work, still doesn't answer why the file, send page by e-mail will not work on this particular workstation.

by james goerke

under outlook, go to Tools, Options, Mail Format tab, Internet Format button, and then make sure that outlook rich text options pull down menu is set to Convert to HTML Format.

James

by ann777

The receiver of the page needs to be set for html as well. What e-mail client software is the receiver using? And how are they setup?

People with dial-up Internet connections tend to use "plain text" for e-mail (saves download time); and mostpeople with DSL/Cable tend to use "rick text format" unless they deliberately change to "html."

by an_it_guy

I would suggest, you save the webpage on your local machine prior to sending. It will create an html page & a folder with the same name. Zip both of them together & send it. This way, the receive will be able to unzip both, and view all the information very correctly.
Cheers.

by eversgec

again, this works, but why doesn't the file send page by e-mail work like it should. Is there something set in the registry that needs to be changed. I even tried renaming the users profile, it doesn't appear to be profile related. Appears tobe workstation related.

by eversgec

Thanks for the info, although Cut and Paste will work, still doesn't answer why the File, Send Page by e-mail will not work. The outlook format was set to HTML. I renamed user profile, still doesn't work. Appears to be workstation related. Any other suggestions? Thanks

by kdrungilas

I was experiencing the same issues as you are—not able to send an actual html page in the text area of a mail message. Sometimes an attachment in the form of an internet explorer icon for a html link was included, and sometimes an icon for a text file was included. I made the following changes and have solved my problem—with the limitation of the last paragraph.

If your Internet Explorer is using Word as e-mail editor, you also need to change an option in Word. Verify your IE setting by checking Tools, Internet Options, Programs, and if the HTML editor shows your version of Word, then verify in Word: Tools, Options, General…verify the setting for "Mail as an Attachment" is unchecked.

You also need to verify that inInternet Explorer, View, Encoding… is not set to Auto-Select. You can choose Unicode and all should display fine.

Verify that the settings in Outlook are correct (sounds like you have done this): Tools, Options, Mail Format Tab, check that format is HTML and Send pictures from the Internet is checked.

You will still have a limitation on XML formatted web pages. Per Microsoft, and for your software versions: When you click File, point to Send, and then click Page by E-mail in Internet Explorer, an XML-formatted Web page that you are trying to send is sent as an XML attachment instead of rendering as the text of the e-mail message. This issue occurs because Internet Explorer parses only HTM-formatted pages in the text of a Microsoft Outlook e-mail message.

kathy drungilas

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