Sending an email to several external addresses not working

By nhoek ·
We are trying to send out a promo flyer via email to serveral customers of ours. We keep getting the mail returned with an SMTP error and Relay access denied - reinject host refused rcpt to: - psmtp>

I belive their users mail handlers are rejecting this as spam mail perhaps.

Is there a way to send this? We could be sending this email out to as many as 40 people and increasing.


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All Answers

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Are you getting the rejection for all of the recipient address?

by jtakiwi In reply to Sending an email to sever ...

Or are things not even getting that far? Are you forwarding outbound through another mail host? Which email server is generating the rejection message you get back? Let us know,

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additional info

by nhoek In reply to Are you getting the rejec ...

yes all external address are being rejected. THis is also in the return email

There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.

its our mail server showing the rejection. i am wondering if it has somthing to do with thinking its spam?

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