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Sending Contacts in email

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4 replies

by ljamora 2 views

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When emailing people externally, Users are attaching contacts to the email.

Emailing the contacts internally, the information is OK, But when they send it externally, the attachments are blank and no longer in the contact format.

The users are unwilling to send the contacts in VCF format.

If you need more info, let me know..

Thanks

4 replies

by dklippert

How are the contacts being sent?
One way to send contacts is to drag a contact into the Inbox using the Right mouse button. You'll be given a number of choices about how to send the information.

by ljamora

The Contacts are sent as attachments. By either dragging the contact into the inbox and selecting "Copy here as message with attachment"

The email goes out OK, but when the recipient receives it, the attachment is just a blank message.

This problem only occurs when users send to people outside of company (Externally)

Any help is much appreciated.

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