3 replies
by rcoleman
Have you already checked to see if that particular email address, or type of account is blocked where the people work? Sometimes to keep employees from mixing work and pleasure together, certain types of web address are blocked. Also, have the person at work delete any address for this account that may be in their Outlook address book, then have someone at the "certain email address" send and email to the work address, then use the "Add Sender to Address Book" option in the "Tools" menu. This takes care of any hidden mistakes in the address. I?ve seen this work. If the address has even a blank space before or after it in the Address Book it will look just fine but will not work.
Good Luck
by rcoleman
Have you already checked to see if that particular email address, or type of account is blocked where the people work? Sometimes to keep employees from mixing work and pleasure together, certain types of web address are blocked. Also, have the person at work delete any address for this account that may be in their Outlook address book, then have someone at the "certain email address" send and email to the work address, then use the "Add Sender to Address Book" option in the "Tools" menu. This takes care of any hidden mistakes in the address. I?ve seen this work. If the address has even a blank space before or after it in the Address Book it will look just fine but will not work.
Good Luck
by nkalifih
This discussion is closed to new replies.
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