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Sent Items in Outlook dissappearing

By pat.senn ·
One of the users on our network is having problems with sent messages not showing up in his Sent Items Folder. When he clicks the send button, you can see it being sent from the Outbox but it takes it approx. 24 hours before it will show up in his Sent Items Folder.

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by brian In reply to Sent Items in Outlook dis ...

It depends on how your Outlook is configured. Assuming you don't have an exchange server, it could be a corupt or damaged outlook data file. You can use scanpst.exe to repair it. scanpst.exe is installed with Outlook. It will ask you to locate the PST file to scan so you will want to know where it is. The pst name and location can be obtained by rightclicking on the main folder and then selecting properties and hit the advanced button. The pst file is listed at the top.

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by Black Panther In reply to Sent Items in Outlook dis ...

In Outlook check :- Tools > Options > Email Options that Save copies of sent messages is ticked!

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