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server after restart print 15 / 25 page

By mainfo ·
my pc is:
board server intel se7500cw2 2x xeon 1.8
windows 2000 advance server servpack3
1 printer hp 1200n
1 hp 1200 jetdirect 500
1 hubswitch dlink 16 port
my question is:
when i restart the server the 1 printer print 5 page and other one print minimum 10 page maximun25 depend if long time i restart server.
I cancel all document each printer on server and whait 3 minute but when i put paper they continu to stop that to restart server.Thank You marc

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server after restart print 15 / 25 page

by Lizzy In reply to server after restart prin ...

I have seen this on the HP1100 printers. Try turning off the printers. If they won't turn off via the power switch then I am 99% sure that you will need to remove the power plug from the printer and wait about a minute for the queue within the printer to clear and refresh itself. Plug it back in and wait for the self test to complete. Resend print job as desired. This sometimes occurs when a job jams on the printer or a user tries to cancel a job that has not finished spooling.

This can alsooccur when WIN2K print service hiccups with networked printers--stop and restart the print service.

You said that the printer is connected via a jet direct through a hub. Perhaps swapping the ports used by the printer and a known working port fora pc will help to pin point your problem.

Hope this helps!

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server after restart print 15 / 25 page

by mainfo In reply to server after restart prin ...

On the server y2k why documents in print q whit status "printed" stay and are re-printed when i reboot the server.

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