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(Shared) File is in use by "username"

By sugus5 ·
I have a user that is complaining that sometimes when they open a shared file, the 'username' field is blank. They are wanting the name of the user to appear every time they open a file, usually excel, that is being used. I am not sure where to start looking - is this problem associated with a setting in the other users' profiles? I am assuming that everyone is logged into their computer with their profiles otherwise they wouldn't have permission to access the share.

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by cmiller5400 In reply to (Shared) File is in use b ...

I believe that the name is pulled from the registered owner of the software. HKCU\Software\Microsoft\Office\11.0\Common\UserInfo

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by sugus5 In reply to

The key you provided was to change the company name but that was already correct. Thanks for pointing me in the right direction though.

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by sugus5 In reply to (Shared) File is in use b ...

To change the USER NAME information in all Office 2003 programs, I found that the setting only needs to be entered in one program.
ie. In excel 2003: Tools> Options> enter name in User Name field> OK.
http://support.microsoft.com/?scid=kb;en-us;821550&spid=2488&sid=493

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by sugus5 In reply to (Shared) File is in use b ...

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