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Siebel Claims management

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by henri haarmans

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Dear all,
I'm working in the insurance business as a consultant. In this moment we're going to select a vendor for claims management. One of the possible vendors is Siebel. To have a good opinion about the possibilities of the Siebel solutions I'm looking for information about this solution. I'm not interested in the sales stories because the people of Siebel are quit good in telling that. I'm looking for answers on questions like:
- Is this solution life somewhere around the world?
- Is Siebel trying to interest your company too for this solution? - If the solutions exists what functionality does it have?
- Is it only a front end or does they have also back end
functionality?
- Is integration with bodyshops possible? etc.
Looking forward to all your help on this matter.

3 replies

by md_hashim

Siebel's Financial Services includes eInsurance and Claims management is a module of the application. We as consultants have implemented eInsurance as a whole - includes Product Catalog, Applications, Policies and Payments - for some of our clients - we are under non disclosure currently.
As far a functionality goes - Siebel can be customized to integrate backoffice operations like MVR validation, AIS etc.
Please let me know if you need more details...

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