Community archive

Ask something
Discussion Locked

Siebel - SAP Interface

0 helpful
5 replies

by henri haarmans

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
In our back-office we are using SAP Inureance. This back-office is going to be used by more labels. Some of these labels are using Siebel for CRM. Does anbody has experience with that interface? A lot of analist say that interfacing SIebel with is adisaster. If so, what is the reason therefore?

5 replies

by rigl

There exists "Enterprise SAP/R3 connector for Siebel", which works in two modes.
One is near-real time (sync) and the other is full real time.
The problem is not in the mode, but in the complexity of the sum of both applications. Both Siebel and SAP have complex data structures and semantics.
All I can suggest is to make a phone call to siebel Professional Services.

by jgeorge

Siebel CRM uses something called an EIM process for all interfaces to and from their database structure. For larger IO work it is very slow and has limits on the file size.

It also needs to be tuned to your specific needs. This usually takes adba/EIM expert (There are not that many of them).

This discussion is closed to new replies.