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27 replies

by tig2

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

For the last 10 or so minutes, I have tried to get to a discussion thread. I have gotten a 404 easily 9 of 10 tries. Can only guess if this actually posts.

This has been on and off most of the time that I have been active. I can start capturing screens if that will help- been since 7:56, now 8:36 CDT.

Anyone else having this issue? I was having 404 errors trying to reach the home page for discussions. Had four 404s just trying to post this message. Does the server need a hug???

27 replies

by ontheropes

after posting to dicussions and my blog. Hit or miss, 50/50, but usually my post still goes thru except for this discussion as this is my second attempt. 0948EDT

by gadgetgirl

Don't worry, it's not picking on you, I've been getting this all weekend, but today is the worst day so far.

Constant 404's - started around 07:00 UK BST, and is getting worse. It's just taken me seven goes to get the "reply" page.

Seems to be not just viewing posts, but especially replying to them. As soon as you submit, it 404's to your face, but puts the post up behind your back.

So I end up opening another tab, reloading the site, and checking to see if it's actually posted my reply or not.....

and I'm still being a good girl and replying, even though it's testing my patience.....

I agree, Tig. I think one of the servers is in great need of a hug. Beth's nearest - should we volunteer her?

GG

by hal 9000

First she causes a Power Outage at home and has now broken TR into the bargain. :(

She must be taking lessons from [b]SWMBO[/b] as the broke one of the TV channels here recently & I only got the [b]BSOD[/b] which is kind of confusing as it's not even connected to a computer let alone anything running Windows. Of course I did want to watch the F1 race but as [b]SWMBO[/b] broke the TV Station I had to cry myself to sleep that night. Naturally she had it fixed the next day when she had to watch her soaps. :D

Col ]:)

by Jay Garmon

Our app servers are pegged at 98% right now. Not sure why. Team Engineering is on it. Usually, this happens when we get crunched by more than one site indexer. Of course, there's always a DoS attack, but that would be a first for us. Who could possibly hate TechRepublic? ;)

by hal 9000

That's who's responsible for your current problems. :D

Now you'll have to make everyone say only nice things about the new Windows Vista or they'll keep it up. :p

Col

by tig2

Just wanted you to know what the user experience was. While I have been experiencing this since Friday, it has been limited. On again, off again- that sort of thing.

I'll not bet that this reply gets through though.

It's JD's fault. The ladies will agree! :)

by debuggist

It's resolved now. We are monitoring closely and investigating the cause.

Thanks for your patience and understanding.

Doug

by tig2

Just wanted to keep you guys in the "user experience" loop!

Know that the changes have kept you challenged, hope the feedback is helpful.

by hal 9000

Every time I click on a Question that I'm subscribed to through an e-mail response I get this page

Invalid Forum!
Powered by Jive Software

Is this something to do with the site upgrade as this seems to be pointing to the Discussion Area not the T Q&A section.

Col

by debuggist

I can't give an ETA for a fix, but the hardest part has been done, since I can duplicate the problem myself.

Thanks,
Doug

by mjd420nova

I'm not having any problems here on the west coast. Seems just as quick as ever and no "404" in months. HHHMMM Maybe you broke something in the middle that don't affect me.??

by underground_in_tn

This isn't related to the 404 errors, but while everyone's attention is focused here... ;^)

For the last few months, I've not been able to open any links to TechRepublic from any of their newsletters, like TechRepublic Netnote, Web Dev Zone, etc. My default browser is IE6, and when I click on a TR link the title and status bars toggle rapidly between two or more addresses for a few seconds, then settle down to a "Cannot find server or DNS error." If I copy the address from the top of the IE error page (http://ct.techrepublic.com.com/clicks...etc) and paste it into Firefox, it comes up fine with no problems. No one else inside our firewall has this problem.

Anyone else experience this?

by nicknielsen

This fix seems to have worked for others.

1. Open the TR home page
2. Log off TR
3. Clear cache & cookies
4. Exit IE
5. Restart IE
6. Log back onto TR
7. Try again.

by underground_in_tn

Thanks, Nick. I tried to follow your instructions, but couldn't even complete item 1. I can't seem get to TR at all in IE. If I type in www.techrepublic.com.com into the address bar, I get directed to a Google search for TR. If I click on my favorite, or a link from a Google search to TR, I get the same Server/DNS error. Even after deleting cookies, clearing cache and restarting IE.

This is bizarre. I don't have trouble with any other site.

by gadgetgirl

It's Tuesday 19 September, and for the past 20 minutes I've been searching for your lost servers..... it's now 11:18 UK BST.

Every other page is "server not found" - and I'm expecting to get bombed out again when I submit this, but I'll be my usual persistent self.....!

Was ok this morning (07:00 mytime) but since then, you must have loosened the leash ....... cos one of your servers is missing :p !!

GG

by debuggist

Everything looks fine internally, and I even checked with an external monitoring service. The response times outside of the US are not as good as inside, but they are not gross.

by underground_in_tn

Both addresses return "Cannot find server or DNS Error". The second address is the one I've been trying to use, so I'm not sure why you said it's the wrong address.

Here's something interesting: I can get to news.techrepublic.com.com, and I can get to reviews.techrepublic.com.com. But once on news or reviews, clicking on any of the other menu items (downloads, discussions, tech Q&A, blogs, people, white papers, etc) brings up the server/DNS error. Also, I can't log out from there because that's a techrepublic.com.com address, which also results in the error.

by debuggist

My first link had a typo and the second one was yours as you said, and I meant to edit it. I've fixed both in the post.

by underground_in_tn

Thanks, Doug. I'm not sure how IE came to be set to block cookies from the com.com domain, but allowing them fixed the problem. Before I set third party cookies to be blocked, I had it prompt me so I could see who was trying to set what. I must have told it to block your cookies then. I wouldn't have recognized com.com as belonging to CNet or TR (or any entity that wanted to be conspicuous :^).

by william.jenkins

Having similar problems over last couple of days - is this the reason (or part of) for a new site layout?? Very m****soft!!!

by hal 9000

I probably will not get any notifications for several weeks. :D

But as soon as I get one I'll see if it's working again and let you know.

Col

by hal 9000

I've just subscribed to a question and shut down the browser. When the confirming e-mail came through I could log into the question without a problem.

Thanks for the Heads Up.

Col

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