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  • #4244083

    Slow Internet and Computer Issues

    by andywilsonn21 ·

    I’ve been experiencing frustrating issues with my computer and internet connection from Fast Broadband TV. My internet speed has been slow lately, and it’s taking forever to load websites and download files. Moreover, my computer keeps crashing randomly, which is really disrupting my workflow. I’ve tried restarting my router and modem, but the issue persists. I’m worried that it’s not just a coincidence, and there might be a problem with the service. Can anyone who has similar issues or experiences with them share their solutions or advice? Click here for more details on my setup and let’s get to the bottom of this!

    • This topic was modified 1 week, 4 days ago by Avatar photokees_b.
    • This topic was modified 1 week, 4 days ago by Avatar photokees_b.

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    • #4244089
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      Reply To: Slow Internet and Computer Issues

      by kees_b ·

      In reply to Slow Internet and Computer Issues

      The very first things to do:
      1. Find somebody who has a well working laptop and let them try with your connection. If that’s fine you know the connection is OK and your computer has issues.
      2. While that other laptop is around, do a speedtest (measures upload and download speed) on both your computer and that laptop. Compare with the speeds you pay for.
      For both tests use a wired connection if possible, to exclude WiFi interference.

      It’s quite uncommon that a slow or bad internet connection results in random crashes of a connected PC. It’s much more likely that there is some issue (hardware, software, settings, malware) with your computer.

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