Software

Ask something
Question Locked

Slow Network Drive Browsing Microsoft Office

0 helpful
4 replies

by fleury29

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a user that is running Microsoft Excel 2003. When said user tries to save a file to the hdd everything is fine, but when she tries to even browse the network drives it takes anywhere from 40 - 120 seconds to move to the next folder. The odd part is that she can browse the folders fine in other applications (ie Explorer, Notepad, etc). It seems to be only affecting Office Applications. I have tried reinstalling the office suite, running a "detect and repair", and got all of the updates, but no luck. Any Suggestions?

4 replies

by david.wallis

the only way i could solve it was to wipe the machine and reinstall everything (which didnt take long as we use RIS images :) )

by fleury29

I was missing the bigger picture. She had 5 network drives mapped to a non-existent network location. Dropped those and it works fine.

This discussion is closed to new replies.