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Slow Opening of Attachments

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7 replies

by john.m1 1 view

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Win2k Lan, 30 desktops, spec = 1ghz Pentium, 128 Ram, 20gig HDD, etc, MS office 2000.

One (yes just one) desktop is very slow to open email attachments even tiny word.doc files. I think it's a local issue and not network/server based? e.g. Outlook settings or conflict etc.

Slow even with no other apps open. Ram (128) seems OK, no other slowdowns reported. Word opens fine on it's own.

Please can anyone offer suggestions?

Oh, and by the way it's the CEO's desktop (would be wouldn't it) and no i dont want to come in early one morning and swap it with another machine! Thanks in advance, JohnM

7 replies

by bughunter

I would recommend checking the size of the e-mail store. If he is like most CEOs he hasn't deleted any e-mail during his tenure and he has a huge store file that is fragmented or corrupted. If you are using an Exchange server then you might try checking how to cleanup and compress the data.

by john.m1

This wasn't the answer but thanks for the pointer which may come in handy one day, enjoy the points, thanks to you Bughunter

by veldmaat

Yes, i would suggest a check on your Antivirus too.
Norton Antivirus Corporate edition has a Outlook plugin. If you have this, check your admin console. If it is switched on, it slows your mailbox down.

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