General discussion



By reesed ·
Why after installing version 2.63 of SmartForce Player filles, removing the existing version and saving the settings, would I get a warning: "Setup was unable to copy the plugins file to your Plugin Directory. The SmartForce Player will not be configured correctly." ?? I had installed the CBT System Utiilities and ran the shortcut to plyutil.exe -- what is the fix to be able to install the program completely and run the SmartForce courseware? Thanks for your assistance....

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Collapse -


by Ann777 In reply to SMARTFORCE PLAYER SETUP P ...

What OS are you using?

1) Generally, when you install a program, certain files and paths are written to the registry. Some programs embed some of the startup information into a TSR so that "on boot" a portion of the program is running in memory and thus, when you click on the shortcut to the program, it starts faster that if nothing were running in memory.
When uninstalling anything, I always recommend that people reboot immediately after the uninstall is complete. The reasoning for this is because it is only after a reboot, the new registry is refreshed in computer memory.

2) Some uninstalls do not remove themselves completely from the registry in either case. So sometimes you will also need to go into the registry, back it up, and clear out the keys that relate to the software just (supposedly) removed.

Related Discussions

Related Forums