Smartphone keyboard not working

By ask3m ·
I have a Samsung Galaxy Core Prime. It works fine, if slow as all **** sometimes. However, today i had to restart it to try and get it back up to speed (this sometimes works), and the keyboard has stopped functioning so I cannot get into it. I have restarted, I have fully charged it and restarted it again and still nothing. When i click on the bar to put in my password, nothing comes up. I click emergency call and then the error message pops up saying the keyboard has stopped working. I have no idea how this phone actually works or how to diagnose and fix the problem at this point.

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All Answers

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Update or reset

by John Cater In reply to Smartphone keyboard not w ...

update your mobile phone or may be resetting your mobile phone will done the job for you, but it will surely delete the internal memory data which makes it hard to reset your mobile phone

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Use any other keyboard

by architroymail In reply to Smartphone keyboard not w ...

You can try replacing the keyboard of your smartphone with any other keyboard. You can try downloading any keyboard application like Swiftkey Keyboard from the google play store.

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Restore is the solution

by elsasb354 In reply to Smartphone keyboard not w ...

You have to restore factory settings to fix this. Turn off the device. Press and hold the home key, power key and volume up key. When the Samsung logo appears release power key. Then the android logo will appear. Now release the other keys. After a few seconds "installing system update" will appear. From volume down key select the wipe data factory reset. press power button to select. Now select delete all user data and start the master reset. After that reboot the system and restart the phone. Unfortunately This will delete your entire phone data.

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by samgord In reply to Smartphone keyboard not w ...

I think it's screen issue.
You have to change it.

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