Sony Vaio DVD/CD-ROM drives

By cluttsycreations ·
Here is the error code that I keep getting after I have done everything that I know to do: This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

I have restored my computer back to its settings from a month ago. Updated drivers, Shut things down and re-started many x's. Checked on line for solutions, disabled, enabled, checked for updates, etc.

Would anyone have any idea of what to do next? I would really appreciate any assistance.


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Assuming you are running Win XP ...

by OldER Mycroft In reply to Sony Vaio DVD/CD-ROM driv ...
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XP or Vista see if this helps

by Jacky Howe In reply to Sony Vaio DVD/CD-ROM driv ...

Click on Start, Run and type in 'regedt32' and press Enter
Expand the "HKEY_LOCAL_MACHINE" key by clicking the "+" next to it.
Expand the "SYSTEM" Key
Expand the "CurrentControlSet" Key
Expand the "Control" Key
Expand the "Class" Key
Look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}
High light this key by left clicking on it
On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these Keys delete them by right clicking on them and choosing "delete" exit the registry.
Restart your PC.
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