Question

Locked

Sony Vaio DVD/CD-ROM drives

By cluttsycreations ·
Here is the error code that I keep getting after I have done everything that I know to do: This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

I have restored my computer back to its settings from a month ago. Updated drivers, Shut things down and re-started many x's. Checked on line for solutions, disabled, enabled, checked for updates, etc.

Would anyone have any idea of what to do next? I would really appreciate any assistance.

--Nancy

This conversation is currently closed to new comments.

2 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Assuming you are running Win XP ...

by OldER Mycroft In reply to Sony Vaio DVD/CD-ROM driv ...
Collapse -

XP or Vista see if this helps

by Jacky Howe In reply to Sony Vaio DVD/CD-ROM driv ...

Click on Start, Run and type in 'regedt32' and press Enter
<br>
Expand the "HKEY_LOCAL_MACHINE" key by clicking the "+" next to it.
<br>
Expand the "SYSTEM" Key
<br>
Expand the "CurrentControlSet" Key
<br>
Expand the "Control" Key
<br>
Expand the "Class" Key
<br>
Look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}
<br>
High light this key by left clicking on it
<br>
On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these Keys delete them by right clicking on them and choosing "delete" exit the registry.
<br>
Restart your PC.
<br><br>
<i>Keep us informed as to your progress if you require further assistance.</i>
<br><br>
<i>If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as <b>Helpful</b> so that others may benefit from the outcome.
</i>

Back to Storage Forum
2 total posts (Page 1 of 1)  

Related Forums