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Sorting and Storing Exchange Email

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by shawn.stubbs

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At my company of about 80 computer users. Each email clients and suppliers back and forth in relation to projects that we are working on.

We were looking for a way to sort and store the email from exchange, into the folders on the shared drives that we use.

Currently we are just saving as then pointing to the folder on the share drive, however due to the volume of email that is going back and forth some employees are having a hard time keeping up.

Is there any software out there that can help with this?

2 replies

by psx

Our environment was similar to yours but we implemented Sharepoint early on so things are fairly manageable now. The latest version of Windows Sharepoint Services (WSS 3.0) has email-enabled Sharepoint folders that you can use to keep track of projects. Sharepoint can also help you organize projects by creating team sites and/or departmental sites where people can upload documents and edit them on the site. For example, you can upload one Excel file, and allow 10 users to edit it (additionally you can designate a moderator to approve/reject changes).

Best of all, WSS is free.
http://technet.microsoft.com/en-us/windowsserver/sharepoint/default.aspx

An alternative is to create a public folder, add an email address to it and have everyone in a certain project cc that address. That way, every piece of information regarding that project is stored in a central location. After the project is done, you can convert the public folder to a PST and archive it.

by av .

As PSX said in the other post, public folders will do what you need. The one thing I would add is that I use Exchange rules to automatically forward client emails that are received to the appropriate folders.

AV

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