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spoolsv problem

By farfetch ·
one of my customers has a machine running winxp pro and office xp. when the spoolsv is started, the machine is very slow and outlook will not even retrieve mail. if i stop the service then all programs run fine. spoolsv shows in the task manager as using 99% of the cpu power. what is going no here? the machine is a pent 2+ ghz with 512 megs registered sdram. i have tried everything i can think of to no avail. i am sure in my single minded way i am missing something.

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by gpartridge In reply to spoolsv problem

Try running a virus scan.

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by farfetch In reply to

Poster rated this answer.

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by farfetch In reply to spoolsv problem

I Have already run a vius check and several specific virus removal tools. They all showed nothing on the machine. I also ran a dos based virus cleaner effective against 79 specific virii up and including sasser and it's hybrids and found nothing.

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by farfetch In reply to spoolsv problem

Point value changed by question poster.

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by gpartridge In reply to spoolsv problem

Empty your windows\system32\spool\printer file.
Try reinstalling the printers, if necessary.

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