Software

Ask something
Discussion Locked

spoolsv problem

0 helpful
5 replies

by farfetch

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
one of my customers has a machine running winxp pro and office xp. when the spoolsv is started, the machine is very slow and outlook will not even retrieve mail. if i stop the service then all programs run fine. spoolsv shows in the task manager as using 99% of the cpu power. what is going no here? the machine is a pent 2+ ghz with 512 megs registered sdram. i have tried everything i can think of to no avail. i am sure in my single minded way i am missing something.

5 replies

by farfetch

I Have already run a vius check and several specific virus removal tools. They all showed nothing on the machine. I also ran a dos based virus cleaner effective against 79 specific virii up and including sasser and it's hybrids and found nothing.

by gpartridge

Empty your windows\system32\spool\printer file.
Try reinstalling the printers, if necessary.

This discussion is closed to new replies.