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SR-1 for OFFICE 2000

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Installed the Service Pack 2 for Office 2000 and now when the user opens any office application (i.e. WORD, EXCEL, ACCESS etc.) the service pack setup runs. What can I do to correct this? It is so annoying to the extent taht it does not allow the user to open email attachments when using OUTLOOK. Please help ASAP.

m_greenberger@bigfoot.com

7 replies

by borginva

We had the same issue and did a omplete uninstall of everything and then reinstalled it all back.

by moshe_g49

We already went thru that-uninstall and reinstall-to no avail. I can try again but am wasting precious time of user and the I T department. Is there no other way?

by dreamboat

Please check your Startup folder and also run msconfig to see if there's anything there that's causing these proggies to run on startup.

SP2 DOES that to email attachments because of a security patch. Unfortunately, I tested the methods to get rid of this behavior in Outlook 2000, and the ONLY way to get your attachments back properly is to completely uninstall Office 2000, and reinstall it and DO NOT install SP2. I do not run SP2... The same behavior in Outlook XP can be handled with a registry fix.

Frankly, if I were you, I'd completely uninstall Office 2000, reinstall and only apply SP1.

I wish I could offer something more.

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