General discussion

  • Creator
    Topic
  • #2307047

    Standard notification statements to cust

    Locked

    by smervis1 ·

    When there is a problem to software and hardware and the system of unavailable, our organization would like to send out standard statements at specific time intervals, within the hour, one hour, and 2 hour and 4 hrs. Does anyone out there have any standard statements to customers?

All Comments

  • Author
    Replies
    • #3372439

      Standard notification statements to cust

      by j.wallace ·

      In reply to Standard notification statements to cust

      “The system went down at (timestamp), which was about (time amount) ago. We’ll have it back up as soon as we can and we apologize to you for the inconvenience.”

      Hoping this helps,
      Rick

Viewing 0 reply threads